Close ticket

Closes an existing ticket

Endpoint

Method	URI
POST	https://apiv2.keliweb.it/api/v2/keliweb/close-ticket

Request Parameters

Parameter	Type	Description	Required
HTTP headers: Authorization	string	Bearer + the token to access APIs	Required
ticketid	integer	The ticket Id to close	Required

Response Parameters

Parameter	Type	Description
result	string	The result of the operation: success or error
ticketid	integer	The ticket id that has been closed

Example Request (PHP Curl)

            

                    $curl = curl_init();
                    
                    curl_setopt_array($curl, array(
                      CURLOPT_URL => "https://apiv2.keliweb.it/api/v2/keliweb/close-ticket",
                      CURLOPT_RETURNTRANSFER => true,
                      CURLOPT_ENCODING => "",
                      CURLOPT_MAXREDIRS => 10,
                      CURLOPT_TIMEOUT => 0,
                      CURLOPT_FOLLOWLOCATION => false,
                      CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
                      CURLOPT_CUSTOMREQUEST => "POST",
                      CURLOPT_POSTFIELDS =>
                        http_build_query(
                                array(
                                    'ticketid' => '1'
                                )
                            ),
                      CURLOPT_HTTPHEADER => array(
                        "Content-Type: multipart/form-data",
                        "X-Requested-With: XMLHttpRequest",
                        "Authorization: Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NhMmNlNkNjNhMmU2MmUxIzZDRkODY5MS1mMDMzLTQ1MWMtYjU-3EHc",
                      ),
                    ));
                    
                    $response = curl_exec($curl);
                    $err = curl_error($curl);
                    
                    curl_close($curl);
                    
                    if ($err) {
                      echo "cURL Error #:" . $err;
                    } else {
                      echo $response;
                    }

            
        

Example Request (jQuery AJAX)

            
                    var form = new FormData();
                    form.append("ticketid", "1");

                    var settings = {
                        "async": true,
                        "crossDomain": true,
                        "url": "https://apiv2.keliweb.it/api/v2/keliweb/close-ticket",
                        "method": "POST",
                        "headers": {
                            "Authorization": "Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImp0aSI6ImNjMDEwYWVlYmUzMjMxMmZlZjBiNzRjYTBhMmNlNDc2MjNjNhMMTA1MzJjODk1In0",
                            "cache-control": "no-cache",
                        },
                        "processData": false,
                        "contentType": false,
                        "mimeType": "multipart/form-data",
                        "data": form
                    }

                    $.ajax(settings).done(function (response) {
                        console.log(response);
                    });
            
        

Example Response (JSON payload)

            
                {
                    "result"  : "success",
                    "ticketid": "1"
                }